The Business Team

Charlotte has spent her career connecting clinical practice to policy development and cultural reform. Her background is rooted in understanding mental health. Her expertise arises from being both a young person who experienced complex trauma and an adult that completed a PhD in Mental Health Science. Throughout her career she has supported adults and young people with a variety of behavioural, cognitive and psychological challenges.

Charlotte has developed clinical programmes which have helped children affected by fatal road accidents, murders, natural disasters and suicide. Her training consistently focuses on teaching adults how to respond. She has developed practical frameworks that have been researched and utilised by both Kings College and the NHS in the treatment of alcohol and drug abuse and acute trauma.

At When the Adults Change, Charlotte works with schools, MATs and local authorities to make their communities relational. She designs powerful programmes of work that maximise positive outcomes and minimise barriers to adoption. She is passionate about helping us look beyond behaviour and encourages us to think about the longer term physical and mental benefits that occur when the adults change.

Qualified in business and chartered management, Jack has worked with the world’s biggest manufacturing & logistics businesses across the country. He’s managed buildings & helped them to coordinate training, manage teams, & lead projects to innovate and grow.

He has a keen eye for organising, logistics, and technical detail. Joining WTAC means Jack can support clients through their journey from start to finish, planning workshops and answering all queries along the way, providing a superb experience. He also supports with web design and finance.

Outside work, Jack loves spontaneous trips abroad to complete extreme sports (usually jumping off tall things) and physical challenges like Olympic triathlons.

Clare joins When The Adults Change with over a decade of experience in Customer Service.

She is organised, efficient and incredibly helpful when technical jargon gets in the way. She helps our clients book their places on the online course and is on hand to support them as they work their way through it.

Clare is also mum to 3 young children and passionate about improving the opportunities children and young people have to live emotionally fulfilled lives.

Since graduating from the University of Southampton with a first-class degree in Geography, Tania has gained a wealth of experience working in public affairs and policy for charities including Breakthrough Breast Cancer and the Royal British Legion. At Breakthrough Breast Cancer, Tania coordinated mass lobby events in parliament and supported parliamentary working groups. At the Royal British Legion, Tania led the charity’s campaigning efforts with local authorities and wrote a best practice guide to help councils better support the armed forces community.

More recently, Tania worked at Croydon Council in a number of roles, including community relations and policy and strategy.

At home, Tania is kept on her toes by her two young daughters. She likes to put into practice the relational approach she’s learning about at work!