The Business Team

Charlotte has spent her career connecting clinical practice to policy development and cultural reform. Her background is rooted in understanding mental health. Her expertise arises from being both a young person who experienced complex trauma and an adult that completed a PhD in Mental Health Science. Throughout her career she has supported adults and young people with a variety of behavioural, cognitive and psychological challenges.

Charlotte has developed clinical programmes which have helped children affected by fatal road accidents, murders, natural disasters and suicide. Her training consistently focuses on teaching adults how to respond. She has developed practical frameworks that have been researched and utilised by both Kings College and the NHS in the treatment of alcohol and drug abuse and acute trauma.

At When the Adults Change, Charlotte works with schools, MATs and local authorities to make their communities relational. She designs powerful programmes of work that maximise positive outcomes and minimise barriers to adoption. She is passionate about helping us look beyond behaviour and encourages us to think about the longer term physical and mental benefits that occur when the adults change.

Qualified in business and chartered management, Jack has worked with the world’s biggest manufacturing & logistics businesses across the country. He’s managed buildings & helped them to coordinate training, manage teams, & lead projects to innovate and grow.

He has a keen eye for organising, logistics, and technical detail. Joining WTAC means Jack can support clients through their journey from start to finish, planning workshops and answering all queries along the way, providing a superb experience. He also supports with web design and finance.

Outside work, Jack loves spontaneous trips abroad to complete extreme sports (usually jumping off tall things) and physical challenges like Olympic triathlons.

Fay Berry left university with a first-class degree in product & furniture design in 2007.

She has since built a career from combining her natural skills in relationship management and developing businesses with her creative flair. She joins When The Adults Change as Brand & Relationship Manager looking after our brand and our clients with knowledge and passion.

Fay is a mum of two girls and is passionate about the importance of exercise and well-being.

Clare joins When The Adults Change with over a decade of experience in Customer Service.

She is organised, efficient and incredibly helpful when technical jargon gets in the way. She helps our clients book their places on the online course and is on hand to support them as they work their way through it.

Clare is also mum to 3 young children and passionate about improving the opportunities children and young people have to live emotionally fulfilled lives.